Privacy Policy & Cookies

Effective Date: October 2024

Introduction
At Proper Kitchen, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website.

Information we collect
We may collect the following types of information:

• Personal information: This includes information you provide to us directly, such as your name, email address, phone number, and any other details you share when booking a reservation or contacting us.
• Usage data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

How we use your information
We may use the information we collect for various purposes, including:

• To process and manage your reservations and inquiries.
• To improve our website and services.
• To communicate with you, including sending updates and promotional materials (if you have opted in to receive them).
• To analyse website usage and trends.

Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us recognise your preferences and improve your experience on our site. You can manage your cookie preferences through your browser settings.

Data security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-party services
We may employ third-party services, such as payment processors or analytics providers, that may have access to your personal information. These third parties are obligated to protect your information and only use it for the purposes for which it was shared.

Your rights
You have the right to:

• Access the personal information we hold about you.
• Request the correction of any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to certain legal exceptions.

Changes to this privacy policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.

Contact us
If you have any questions or concerns about this privacy policy or our practices, please contact us at: enquires@properkitchen.co.uk.